Define what care means
Platform updates, content changes, uptime, security review and improvement work are different services. The agreement states what is included.
Maintenance works best when ownership, priorities and response expectations are explicit. We shape care around the platform and business risk.

Updates and monitoring
Backups and recovery checks
Content and design support
Performance improvements
Platform updates, content changes, uptime, security review and improvement work are different services. The agreement states what is included.
Requests, releases and important configuration changes should be traceable, especially where multiple people manage the site.
Analytics, search queries, support requests and user behaviour can guide a practical improvement backlog after launch.
Have a project in mind?